๐ŸŽ„

CertoMetrics - 9% OFF Special Discount Offer - Ends In:

0d 00h 00m 00s
Coupon code: SALE2026

Avaya Aura Call Center Elite & Elite Multichannel Implementation Exam (7391X)

Get full access to the updated question bank and pass on your first attempt.

Vendor

Avaya

Certification

ACIS

Content

68 Qs

Status

Verified

Updated

12 hours ago

Test the Practice Engine

Experience our real exam environment with free demo questions

Launch Free Demo
Best Value Bundle

Premium Bundle

Complete Success Suite

$108 $69

Save $39 Instantly

  • โœ“
    Full PDF + Interactive Engine Everything you need to pass
  • โœ“
    All Advanced Question Types Drag & Drop, Hotspots, Case Studies
  • โœ“
    Priority 24/7 Expert Support Direct line to certification leads
  • โœ“
    90 Days Free Priority Updates Stay current as exams change

Success Metric

98.4% Pass Rate

Verified by 15k+ Students
Secure Checkout
Popular

Standard Simulation

Practice Engine

$59

One-Time Payment

  • Web-Based (Zero Install)
  • Real Testing Environment Virtual & Practice Modes
  • Interactive Engine Drag & Drop, Hotspots
  • 60 Days Free Updates

Compatible with All Devices

Chrome
Verified Secure Checkout

Basic Tier

PDF Study Guide

$49

Digital Access

  • โœ“ Exam Questions (PDF)
  • โœ“ Mobile Friendly
  • โœ“ 60 Days Updates
Download Free Sample PDF

Verified 0-Question Preview (7391X)

Secure Checkout

Verified Community

The CertoMetrics Standard.

Recommend the #1 platform for verified Avaya certification resources.

Success Network

Help a Colleague Succeed.

Invite a peer to get their own updated 7391X prep kit.

Exam Overview

The Avaya Aura Call Center Elite & Elite Multichannel Implementation (7391X) certification validates your expertise in deploying, configuring, and optimizing Avaya's flagship contact center solutions. Achieving this credential demonstrates a profound understanding of core Avaya Aura components, advanced call routing strategies, agent management, and the integration of multichannel capabilities like chat and email. This certification is crucial for professionals aiming to enhance customer experience through efficient contact center operations. It signifies your ability to translate complex business requirements into robust, scalable, and high-performing Avaya solutions, positioning you as a valuable asset in today's competitive IT landscape and opening doors to advanced career opportunities in contact center technology implementation and support.

Questions

65

Passing Score

700/1000

Duration

90 Minutes

Difficulty

Intermediate to Expert

Level

Specialist

Skills Measured

Avaya Aura Core Components & Architecture: Understanding the foundational Avaya Aura elements (Communication Manager, Session Manager, System Manager, AES, SMGR) and their interaction within a Call Center Elite and Multichannel environment.
Call Center Elite Configuration: Implementing and administering ACD splits/skills, VDNs, vectors, agent login/logout, announcements, service levels, and basic call flow design within Communication Manager.
Elite Multichannel Implementation & Integration: Configuring and integrating Avaya Aura Call Center Elite Multichannel for chat, email, and web collaboration, including workflow design, routing, and agent desktop setup.
Advanced Vectoring & Routing Strategies: Designing and implementing complex call routing logic using vectors, skill-based routing, priority routing, holiday routing, and external routing applications to meet specific business requirements.
Reporting, Monitoring & Troubleshooting: Understanding Avaya CMS (Contact Center Manager Server) integration, interpreting real-time and historical reports, and performing basic troubleshooting for common issues related to Call Center Elite and Multichannel operations.

Career Path

Target Roles

Contact Center Engineers Avaya Solution Implementers Technical Consultants

Common Questions

Is the material up to date?

Yes. We update our question bank weekly to match the latest Avaya standards. You get free updates for 90 days.

What format do I get?

You get instant access to both the **PDF** (for reading) and our **Premium Test Engine** (for exam simulation).

Is there a guarantee?

Absolutely. If you fail the 7391X exam using our materials, we offer a full money-back guarantee.

When do I get the download?

Instantly. The download link is available in your dashboard immediately after payment is confirmed.

Demo Coming Soon

We are currently verifying questions for this exam.

Customer Reviews

5 / 5
(15,000+ verified)
5
100%
4
0%
3
0%
2
0%
1
0%

Global Community Feedback

DM

David M.

Verified Student

"The practice engine is incredible. It feels exactly like the real testing environment and helped me build so much confidence."

SJ

Sarah J.

Premium Member

"The PDF is very well organized and the explanations for the answers are actually helpful, not just random text."

MC

Michael C.

Verified Buyer

"I was skeptical, but the content is high quality and definitely worth the price. I passed on my first try!"

Need Assistance?

Our expert support team is available to assist you with any inquiries about our exam materials.

Contact Support
Average response: < 24 Hours

Get Exam Updates

Subscribe to receive instant notifications on new questions and exclusive flash sales.

* Join 5,000+ students getting weekly updates

Support Chat โ— Active Now

๐Ÿ‘‹ Hi! How can we help you pass your exam?

Enter email to start chatting