Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional (1Z0-1196-25)
Get full access to the updated question bank and confidently prepare for your exam.
Vendor
Oracle
Certification
Oracle Cloud
Content
50 Qs
Status
Verified
Updated
5 hours ago
Test the Practice Engine
Experience our interactive testing environment with free demo questions
Premium Bundle
Complete Success Suite
Save $34 Instantly
-
โFull PDF + Interactive Engine Everything you need to pass
-
โAll Advanced Question Types Drag & Drop, Hotspots, Case Studies
-
โPriority 24/7 Expert Support Direct line to certification leads
-
โ90 Days Free Priority Updates Stay current as exams change
Success Metric
98.4% Pass Rate
Standard Simulation
Practice Engine
One-Time Payment
-
Web-Based (Zero Install)
-
Real Testing Environment Virtual & Practice Modes
-
Interactive Engine Drag & Drop, Hotspots
-
60 Days Free Updates
Compatible with All Devices
Basic Tier
PDF Study Guide
Digital Access
- โ Exam Questions (PDF)
- โ Mobile Friendly
- โ 60 Days Updates
Verified 10-Question Preview (1Z0-1196-25)
Verified Community
The CertoMetrics Standard.
Recommend the #1 platform for verified Oracle certification resources.
Success Network
Help a Colleague Succeed.
Invite a peer to get their own updated 1Z0-1196-25 prep kit.
Exam Overview
The Oracle Oracle Utilities Customer to Meter (C2M) and Customer Cloud Service (CCS) 2025 Implementation Professional (1Z0-1196-25) certification is a pivotal credential for professionals aiming to lead and execute successful utility digital transformation initiatives. This certification validates your in-depth expertise in implementing, configuring, and managing Oracle's comprehensive suite of customer and metering solutions in the cloud. Earning this distinction demonstrates your ability to streamline critical utility operations, enhance customer engagement, optimize billing processes, and drive operational efficiency. It signifies a profound understanding of modern utility challenges and how to leverage Oracle's cutting-edge cloud technology to overcome them, providing a significant competitive advantage and opening doors to advanced career opportunities within the dynamic utility sector.
Questions
70
Passing Score
650/1000
Duration
100 Minutes
Difficulty
Expert
Level
Professional
Skills Measured
Career Path
Target Roles
Common Questions
Is the material up to date?
Yes. We update our question bank weekly to match the latest Oracle standards. You get free updates for 90 days.
What format do I get?
You get instant access to both the **PDF** (for reading) and our **Premium Test Engine** (for exam simulation).
Is there a guarantee?
Absolutely. If you fail the 1Z0-1196-25 exam using our materials, we offer a full money-back guarantee.
When do I get the download?
Instantly. The download link is available in your dashboard immediately after payment is confirmed.
Free Study Guide Samples
Previewing updated 1Z0-1196-25 bank (10 Questions).
Asset types define the attributes for assets and components of a certain type, including a variety of other information. Which two pieces of information may be included on asset types not considered as a class of components?
Correct Option: B, D
โ Option B (Correct) Reasoning: Asset types define where assets can be physically located, independent of their component structure.โ Option D (Correct) Reasoning: Specifications define inherent descriptive attributes of an asset type, distinct from its component relationships.โ Why the other choices are incorrect:
Option A is incorrect: This option relates to defining the component relationships for the asset type, which is explicitly excluded by the question's premise.
Option C is incorrect: This option directly determines whether the asset type can host components, placing it within the
Why would an implementation use eligibility criteria in relation to usage calculations for calculating service quantities (often referred to as bill determinants) for billing calculations?
Correct Option: C
โ Option C (Correct) Reasoning: In Oracle Utilities Customer to Meter and Customer Cloud Service, eligibility criteria are defined directly on Usage Calculation Rules. These criteria determine whether a specific calculation rule within a Usage Calculation Group should be applied to a usage subscription for a particular usage period, thereby controlling how service quantities (bill determinants) are calculated based on various conditions.โ Why the other choices are incorrect:
Option A is incorrect: Eligibility criteria are typically used to determine the applicability of processing steps or calculation rules for already generated usage transactions, not to determine if a usage transaction itself gets generated.Usage transactions are generated based on actual meter reads or usage events.
Option B is incorrect: Usage validation groups are used to check the integrity and reasonableness of usage data. While validation groups can have eligibility criteria, their primary purpose is validation, not the calculation of service quantities.
Option D is incorrect: A Usage Subscription Type serves as a template for usage subscriptions. While a type might default to a Usage Calculation Group, eligibility criteria are not typically applied at the type level to dynamically select calculation groups for specific usage scenarios.
Option E is incorrect: A Usage Subscription links to a Usage Calculation Group. While eligibility can determine which group applies to a subscription, the most direct and common application of eligibility criteria for controlling the actual derivation of service quantities is at the level of the individual Usage Calculation Rule within that group.
Reference: https://docs.oracle.com/en/industries/energy-water/customer-to-meter/23c/f12202/usage-calculations.html#GUID-E1E7D1B9-44F4-44A5-8884-63C53C1488AE
Bills can be generated via background processing for all accounts that belong to open bill cycles. Which three options also allow bills to be created via background processing using application-owned batch controls?
Correct Option: B, D, E
โ Option B (Correct) Reasoning: Batch processing can be initiated for a single, specific account, commonly used for re-billing or ad-hoc bill generation.โ Option D (Correct) Reasoning: Bill generation batches frequently allow selection of a subset of open bill cycles, enabling staged processing rather than running all cycles simultaneously.โ Option E (Correct) Reasoning: For unique or exception scenarios, bills can be generated for accounts specified in a user-defined list.โ Why the other choices are incorrect:
Option A is incorrect: Targeting accounts "not belonging to a specific open bill cycle" is not a standard general batch control for routine bill creation. Such accounts usually require specific ad-hoc processes.
Option C is incorrect: While filtering by customer class within bill cycles is a common parameter, it is a refinement of selecting bill cycles (Option D) rather than a fundamentally distinct method of initiating bill generation itself.
Meters are a type of device, which can be physical or virtual objects, that can produce data to be handled by the system. Which two statements are true regarding meters?
Correct Option: A,D
โ Option A (Correct) Reasoning: A single device configuration in Oracle Utilities C2M can define multiple measuring components, such as active energy (kWh) and reactive energy (kVARh), to reflect a meter's full measurement capabilities. โ Option D (Correct) Reasoning: A physical meter can be associated with different device configurations over its lifetime due to changes in service, tariffs, or physical upgrades, allowing for configuration flexibility. โ Why the other choices are incorrect:
Option B is incorrect: A meter's device configuration often includes multiple measuring components, not just one, to capture all relevant data.
Option C is incorrect: A meter can have different device configurations applied over time to account for operational or service changes.
Option E is incorrect: While scalar and interval are common, stating "only" is overly restrictive; the system is designed to handle various data types.
Reference: https://docs.oracle.com/en/industries/utilities/customer-to-meter-cc/index.html
What is the recommended way an adjustment can be levied when a service agreement is created?
Correct Option: A
โ Option A (Correct) Reasoning: The Service Agreement Type (SA Type) is the foundational entity that defines the default characteristics and behavior for all service agreements of that type. To levy an adjustment automatically when a service agreement is created, the Adjustment Type should be defined or referenced within the SA Type configuration. This ensures a consistent, declarative application of the adjustment based on the service agreement's classification.โ Why the other choices are incorrect:
Option B is incorrect: While an algorithm could be plugged into the SA Activation spot, this is a custom, programmatic solution. Defining the Adjustment Type on the SA Type is the recommended, configurable approach for standard automatic adjustments.
Option C is incorrect: Service agreement start options primarily define how a service agreement commences. Associating a default adjustment with a specific start option is less comprehensive than defining it on the SA Type, which applies to all agreements of that type regardless of the specific start option.
Option D is incorrect: Plugging an algorithm into a business object state (like 'Active') is a programmatic method. For a default adjustment applied upon creation, configuring it directly on the SA Type is the preferred and more maintainable declarative approach.
Reference: https://docs.oracle.com/en/industries/utilities/customer-to-meter/index.html
What is redundant data that summarizes the number and value of financial transactions in the system called?
Correct Option: B
โ Option B (Correct) Reasoning: Balance Controls in Oracle Utilities Customer to Meter (C2M) are used to summarize the count and value of financial transactions, ensuring financial integrity and reconciliation. This redundant data helps to verify that all financial movements are accurately recorded and balanced across the system. It is critical for auditing and daily financial close processes.โ Why the other choices are incorrect:
Option A is incorrect: Deposit Control manages customer security deposits, not a general summary of all financial transactions.
Option C is incorrect: Business Control is a generic term and not a specific financial data summarization mechanism in this context.
Option D is incorrect: Account Control typically refers to managing customer account statuses or access.
Option E is incorrect: Tender Control specifically tracks different forms of payments received, not a comprehensive summary of all financial transactions.
Reference: https://docs.oracle.com/en/industries/energy-water/customer-to-meter-cloud-service/23b/c2mbu/balance-controls.html
On which page/portal tab are a customer's communication preferences displayed for push-based and subscription-based notifications?
Correct Option: B
โ
Option B (Correct) Reasoning: In Oracle Utilities Customer Cloud Service, communication preferences for push-based and subscription-based notifications are specifically configured on the 'Communication Preferences' tab within the Account page. This tab allows for detailed management of how a customer receives various service-related communications.
โ Why the other choices are incorrect:
Option A is incorrect: The Person - Main tab primarily displays an individual's core demographic and contact details, not their communication preferences for notifications.
Option C is incorrect: The Person - Person Portal tab typically offers a self-service or aggregated view for a person, rather than the administrative configuration for notification preferences.
Option D is incorrect: The Account - Account Portal tab usually refers to a customer-facing portal experience, not the back-office tab for managing detailed communication settings.
Option E is incorrect: The Account - Persons tab lists the individuals linked to the account, but does not contain the configuration settings for notification communication preferences.
A Rate Schedule contains the calculation rules that perform specific types of calculations. Which three options are controlled by a Rate Schedule's configuration?
Correct Option: A,C,D
โ Option A (Correct) Reasoning: A Rate Schedule's configuration defines the specific formulas and methods used to calculate values for each bill segment calculation line, such as flat rates or tiered pricing. โ Option C (Correct) Reasoning: Rate Schedules dictate the exact line items that will appear on a bill segment, including charges for energy, demand, customer fees, and taxes. โ Option D (Correct) Reasoning: Rate Schedules specify which Usage Calculation Groups or components are triggered to process consumption data and derive billed amounts. โ Why the other choices are incorrect:
Option B is incorrect: The Rate Schedule itself does not control which Service Agreement (SA) Types are valid for it. Instead, SA Types are configured to use specific Rate Schedules.
Option E is incorrect: While a Rate Schedule results in financial transactions, the direct General Ledger (GL) accounts impacted by each bill segment calculation line are typically determined by financial mapping rules and GL distribution codes, not directly by the Rate Schedule's calculation configuration.
Reference: https://docs.oracle.com/en/cloud/saas/utilities/24a/ouacs/customer-billing-and-payments.html
An adjustment is based on an Adjustment Type. Which three statements are correct regarding Adjustment Types?
Correct Option: A,D,E
โ Option A (Correct) Reasoning: Adjustment Types define bill print descriptions and how adjustments appear on a customer's bill, influencing presentation and customer communication.โ Option D (Correct) Reasoning: Adjustment Types specify the calculation method, including whether a rate component is invoked to determine the adjustment amount for consumption-based or complex calculations.โ Option E (Correct) Reasoning: Adjustment Types enforce business rules by restricting which Service Agreement (SA) Types they can be linked to, ensuring proper application.โ Why the other choices are incorrect:
Option B is incorrect: Adjustment Profiles group Adjustment Types; Adjustment Types do not control which profiles they can belong to.
Option C is incorrect: While Adjustment Types can define a default amount for fixed adjustments, Option D (controlling rate calculation) represents a more fundamental control over the calculation mechanism itself, which can be overridden or may not apply if a rate is used. Options A, D, and E represent more distinct, higher-level controls.
Reference: https://docs.oracle.com/en/industries/energy-water/customer-to-meter-cloud/23c/c2mcr/adjustments-and-write-offs.html
Where does an implementation define whether at least one form of identification is required to be captured on a person record for a customer?
Correct Option: D
โ Option D (Correct) Reasoning: Installation Options define system-wide parameters and business rules. This is where an administrator configures mandatory data capture requirements, such as requiring at least one form of identification to be present on a person record. โ Why the other choices are incorrect:
Option A is incorrect: Feature Configuration enables or disables broader functional modules, not specific data validation rules for record fields.
Option B is incorrect: Master Configuration refers to high-level system setup, but Installation Options is the designated area for such specific mandatory field settings.
Option C is incorrect: Person Identifier Type defines the characteristics and format of individual identification types (e.g., Driver's License), not the requirement for a person to have any identifier.
Option E is incorrect: Person Type categorizes persons (e.g., Customer). While it affects attributes, the global requirement for identification is a system-wide setting, not type-specific.
Reference: https://docs.oracle.com/en/cloud/saas/utilities/customer-cloud/24c/oucca/installation-options.html
Full Question Bank Locked
You have reached the end of the free study guide preview. Upgrade now to unlock all 50 questions and the full simulation engine.
Certification Path
Related Certifications
Customer Reviews
Global Community Feedback
David M.
"The practice engine is incredible. It feels exactly like the real testing environment and helped me build so much confidence."
Sarah J.
"The PDF is very well organized and the explanations for the answers are actually helpful, not just random text."
Michael C.
"I was skeptical, but the content is high quality and definitely worth the price. I passed on my first try!"