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ServiceNow Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM)

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Vendor

ServiceNow

Certification

IT Asset Management (ITAM)

Content

141 Qs

Status

Verified

Updated

3 days ago

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Exam Overview

The ServiceNow Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM) certification is a highly valued credential for professionals looking to master the complexities of software asset management within the ServiceNow platform. This certification validates your expertise in implementing, configuring, and maintaining the ServiceNow SAM Professional application, enabling organizations to optimize software spend, mitigate audit risks, and ensure license compliance. Achieving CIS-SAM status demonstrates your ability to transform an organization's software landscape into a strategic asset, driving significant cost savings and operational efficiencies. It signifies a deep understanding of best practices, making you an indispensable resource for businesses striving for robust IT governance and financial stewardship.

Questions

60 Questions

Passing Score

700/1000

Duration

90 Minutes

Difficulty

Intermediate to Advanced

Level

Specialist

Skills Measured

Software Asset Management Core Concepts & Platform Setup: Understanding SAM processes, roles, data flows, and initial configuration of the SAM Pro application.
Software Discovery & Normalization: Proficiently setting up discovery sources, managing discovered software, and leveraging the Content Library for normalization and reconciliation.
Software Entitlements & Reconciliation: Managing software licenses, agreements, contracts, and performing reconciliation to determine compliance and identify optimization opportunities.
Software License Compliance & Optimization: Analyzing compliance positions, identifying unauthorized software, managing publisher packs, and implementing strategies for cost savings and license reclamation.
Integrations, Reporting & Advanced Features: Configuring integrations with other systems, creating SAM-specific reports and dashboards, and utilizing advanced features like software blacklisting/whitelisting and software models.

Career Path

Target Roles

Software Asset Managers IT Asset Managers ServiceNow Implementation Consultants IT Financial Analysts Configuration Managers

Common Questions

Is the material up to date?

Yes. We update our question bank weekly to match the latest ServiceNow standards. You get free updates for 90 days.

What format do I get?

You get instant access to both the **PDF** (for reading) and our **Premium Test Engine** (for exam simulation).

Is there a guarantee?

Absolutely. If you fail the CIS-SAM exam using our materials, we offer a full money-back guarantee.

When do I get the download?

Instantly. The download link is available in your dashboard immediately after payment is confirmed.

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